Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians is currently on route to investigate, ETA: 1 Hour.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Equipment at our highsite is down. Rapidnet technicians is currently on route to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Technician is on the way to our main site in Cosmo, ETA : 30 minutes
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: There is an outage on the providers end. They have technicians currently working to resolve the issue.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is on route to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Services should be back up.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We do apologise for the inconvenience caused.
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We do apologise for the inconvenience caused.
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Equipment onsite is damaged. Rapidnet technicians is currently arranging stock of equipment to replace.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The main fibre is currently down. We have logged a ticket with our provider and currently awaiting feedback. More updates to follow.
We do apologise for the inconvenience caused.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Equipment at our highsite is down. Rapidnet technicians will be going out to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is currently at the highsite investigating. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. All should now be in order.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: issue has been resolved. Services should be back up.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Technicians are on the way to our main highsite, ETA: 1 Hour.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians will be going out to investigate however bad weather conditions is causing a delay.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We do apologise for the inconvenience caused.
Please note our main fibre route is down and we are currently running on a failover route.
All clients will experience slow speeds and intermittent connection.
Affecting Other - Connectivity Services
We do apologise for the inconvenience caused.
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We do apologise for the inconvenience caused.
We are currently experiencing an outage in the area. The main fibre link is down.
This has been escalated to our fibre upstream provider.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians will be going out tomorrow morning to resolve the issue. More updates to follow tomorrow morning
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We currently experiencing an outage in the area. The main fibre link is down.
This has been escalated to our fibre upstream provider.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area. Equipment at one of our main highsites is down.
This outage will impact a number of clients but not all.
Technicians are on the way to site, ETA 1 hour
Affecting Other - Connectivity Services
UPDATE: Maintenance has been completed.
Date: 14/12/2025Affecting Other - Connectivity Services
Date: 14/12/2025
Time: 01:00am- 06:00am
Scope of work: Main highsite power upgrades
All clients will experience no internet connection during maintenance however we will keep down time to a minimum.
Affecting Other - Connectivity Services
UPDATE: The equipment has been damaged due to bad weather conditions. Technicians are currently working on replacing the equipment.
We are currently experiencing an outage in the area due to power related issues.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients in the area.
Electricians are on site currently investigating.
Affecting Other - Connectivity Services
UPDATE: The equipment has been damaged due to bad weather conditions. Technicians are currently working on replacing the equipment.
We are currently experiencing an outage in the area. One of our main highsites is down.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients in the area.
Technicians are on the way to site, ETA 20 minutes.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients in the area.
Technicians are on the way to site, ETA 20 minutes.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing and outage in the area. The equipment at our main highsite is down.
We are currently running on a failover route, Services will be up and running however you may experience slow speeds and intermittent connectivity.
Rapidnet technicians will be going out tomorrow morning to investigate.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Please note technicians are installing a solar solution at the main site due to all the power outages previously. Services will drop during maintenance.
We are currently experiencing an outage in the area due to power related issues.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
Technicians are on the way to site, ETA 20 minutes.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Rapidnet Notification
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues at one of our highsites.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possibl
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Equipment has been replaced. Services should restore.
UPDATE: Please note all equipment at the main highsite has been damaged due to lightning. Unfortunately we do not have a ETR.
UPDATE: Rapidnet technicians will be going out tomorrow morning to investigate.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
Due to bad weather conditions, Equipment at our main highsite may drop which will result in intermittent connectivity and slow speeds.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently power issues in the area where one of our main highsites is situated. The highsite is currently running on a back up battery solution however back up batteries may not last throughout the night which will result is services been down.
Rapidnet technicians will be going out tomorrow morning to replace back up batteries.
More updates to follow once our technicians is onsite tomorrow morning.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Date: 12/11/2025
Time: 10:00AM- 12:30PM
Downtime: 2 Hour - services will be intermittent
Scope of work- Equipment upgrades
Affecting Other - Connectivity Services
Date: 12/11/2025
Time: 10:00AM- 11:00AM
Downtime: 1 Hour
Scope of work- Equipment replacement
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved.
We are currently experiencing an outage in the area due to a fibre break.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: All issues has now been resolved. Services should be back up
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
Rapidnet technicians will be going out to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possibl
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Services should be back up.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: All issues has now been resolved. The main fibre is back up.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians is on route to our main highsite to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians is on route to our main highsite to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians is on route to our main highsite to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians is on route to our main highsite to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: New equipment has been dispatch to the Primrose / Germiston site. Services should start recovering in the next hour, we expect completion by about 4PM
We are aware of an outage that is impacting our wireless customers in the Primrose and Germiston areasAffecting Other - Connectivity Services
UPDATE: Good day, Please note that our techs. picked up another break on the main fibre which is currently being repaired, they are busy splicing the cables at the moment to get all connections back up. We will update on progress as we go along. We do apologize once again for all inconvenience caused. Regards, Rapidnet Team
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Maintenance is taking longer than expected. We do apologise for the inconveniences caused.
Date: 19/10/2025Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
Please note that there is an outage in the area due to power issues at our main highsite.
This outage will impact a number of clients but not all.
We are working on this issue and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
The Fibre to one of the main highsite is down so we are currently running on a failover route, a ticket has been logged with our service provider and we are working closely with them to resolve the issue
This outage will impact all clients in the area, services may be slow and intermittent.
Updates to follow.
Affecting Other - Connectivity Services
The Fibre to one of the main highsite is down so we are currently running on a failover route, a ticket has been logged with our service provider and we are working closely with them to resolve the issue
This outage will impact all clients in the area, services may be slow and intermittent.
Updates to follow.
Affecting Other - Connectivity Services
Please note that there is an outage in the area due to power issues at our main highsite.
This outage will impact a number of clients but not all.
We are working on this issue and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The fault has been traced and the core team is working on the problem, further updates to follow.
The Fibre to one of the main highsite is down so we are currently running on a failover route, a ticket has been logged with our service provider and currently awaiting feedback.Affecting Other - Connectivity Services
UPDATE: The fault has been traced and the core team is working on the problem, further updates to follow.
The Fibre to one of the main highsite is down so we are currently running on a failover route, a ticket has been logged with our service provider and currently awaiting feedback.Affecting Other - Connectivity Services
Please note that there is an outage in the area due to power issues at our main highsite, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
Rapidnet technicians is currently on route to investigate.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power issues at our main highsite.
This outage will impact a number of clients but not all.
Technician will be going out tomorrow morning to change batteries.
We will provide more updates tomorrow morning.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
The network is currently down due a power outage in the area, it will restore once the power is back
Updates to follow.
Affecting Other - Connectivity Services
There is currently power issues at one of our main highsites, the site is currently running on a back up batteries which is not going to last for the night. The site will shut down once the batteries die.
Techs. will be dispatched in the morning should the power not restore.
Affecting Other - Connectivity Services
Please note that the site you connect to is currently down due to power outages in the area, we are working on the problem and will advise once the network is restored.
Updates to follow.
Affecting Other - Connectivity Services
Please note that the site is currently due to power outages in the area, we are working on the problem and will advise once the network is restored.
Updates to follow.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power issues in SkyCity.
This outage will impact all clients as our highsite back up batteries have died.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
Please note that the site you connect to is currently down due to power related issues, the back up batteries did not charge to full capacity due to bad weather conditions.
The tech. will be dispatched in the morning should the site not restore.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved.
We are currently experiencing an outage in KZN.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The issue has been resolved and the network is restored.
Dear Rapidnet customer,Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The issue has been resolved, all connections should be stable now.
The Fibre to one of our main highsites is down and the site you connect to is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: There is still power issues and back up batteries have died. Technicians is on route to the highsite.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is on route to the highsite to investigate. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: There is still power issues at the highsite and back up batteries may soon die. Technician is on the way to site to install a generator
UPDATE: Technician is on the way to site to install a generator. ETA: 1 hour
UPDATE: There is still no power at our main highsite. Rapidnet technicians are going out to the highsite. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Technician is on the way to site to install a generator. ETA: 1 hour
UPDATE: There is still no power at our main highsite. Rapidnet technicians are going out to the highsite. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Dear Rapidnet customer,
Please note our upstream service provider is currently having issues with the main fibre link in the area which will result in slow speeds and intermittent connection, a ticket has been logged and we are working closely with them to resolve the issue.
We do apologise for the inconvenience caused and will advise everyone once the issue has been resolved.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note our upstream fibre provider is currently having issues with the main link in the area, a ticket has been logged and we are working closely with them to resolve the issue.
Speeds will be affected.
We do apologise for the inconvenience caused and will advise everyone once the network is restored.
Affecting Other - Connectivity Services
Please note our upstream fibre provider is currently having issues with the main link in the area, a ticket has been logged and we are working closely with them to resolve the issue.
Speeds will be affected.
We do apologise for the inconvenience caused and will advise everyone once the network is restored.
Affecting Other - Connectivity Services
Please note our upstream fibre provider is currently having issues with the main link in the area, a ticket has been logged and we are working closely with them to resolve the issue.
Speeds will be affected.
We do apologise for the inconvenience caused and will advise everyone once the network is restored.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Please note teams are on site completing maintenance.
UPDATE: The highsite is currently down. Rapidnet technicians will be onsite tomorrow morning. ETA 07:00
UPDATE: Please note maintenance has not been completed. Clients are connected however speed will be slow. We will provide feedback once completed.
Date: 21/08/2025Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Kindly note that the Civil team is still busy on-site working towards restoring services.
UPDATE: Our provider has identified the point of disconnection and confirmed that the fibre cable is damaged. They have dispatched contractors and civils team to float a new cable, after which splicing will commence. At this stage, we are unable to provide an (ETR). However, we will continue to monitor the situation closely and share progressive updates as work progresses. We appreciate your patience and understanding.
Dear Rapidnet customer,Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Dear Rapidnet customer,
Please note our upstream fibre provider is currently having issues with the main link in the area, a ticket has been logged and we are working closely with them to resolve the issue.
We do apologise for the inconvenience caused and will advise everyone once the network is restored.
Affecting Other - Connectivity Services
UPDATE: The issue has been resolved and the network is now restored.
We are currently experiencing an outage due to power related issues at the main high site in the area.Affecting Other - Connectivity Services
UPDATE: The issue has been resolved and the network is now restored.
We are currently experiencing an outage due to power related issues at the main high site in the area.Affecting Other - Connectivity Services
UPDATE: The issue has been resolved, all connections are stable now.
Dear Rapidnet customer,Affecting Other - Connectivity Services
UPDATE: The issue has been resolved, all connections are stable now.
Dear Rapidnet customer,Affecting Other - Connectivity Services
UPDATE: The issue has been resolved, all connections are stable now.
Dear Rapidnet customer,Affecting Other - Connectivity Services
UPDATE: The issue has been resolved and the network is restored.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The issue has been fully resolved and the network is restored, we do apologise once again for the inconvenience caused.
UPDATE: The techs. are still busy working on the problem, no ETR unfortunately.
Dear Rapidnet customer,Affecting Other - Connectivity Services
UPDATE: Techs. are still busy working on the fault - there is no ETR at the moment.
Dear Rapidnet customer,Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues at the main highsite.
The tech is on route to resolve the problem.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues at the main highsite.
The tech is on route to resolve the problem.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in JHB
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is currently onsite replacing equipment. We do not have an ETR. More updates to follow.
UPDATE: Equipment at the highsite is damaged, We are currently busy working on resolving the issue. We do not have a ETR and we will provide an update as soon as possible.
The network is currently down in the area, we are working on the problem and will advise all clients once the network is restored.Affecting Other - Connectivity Services
UPDATE: The network has been restored.
We are currently experiencing an outage in the area due to power related issues at the main highsite.Affecting Other - Connectivity Services
UPDATE: The network has been restored.
We are currently experiencing an outage in the area due to power related issues at the main highsite.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The Fibre to the highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback. This outage will impact all clients in the area. Services may be slow and intermittent. We do not have a ETR and we will provide more updates as soon as possible.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The site is now back up and stable.
UPDATE: The fault has been located and repairs in progress, more updates to follow.
UPDATE: The tech. is on site testing and replacing all faulty equipment, more updates to follow on progress.
We are currently experiencing drops in the network due to technical issues on site, the tech. will be back on site tomorrow morning to investigate further and resolve the problem.Affecting Other - Connectivity Services
UPDATE: The site is back up and all issues have been resolved.
We are currently experiencing an outage in the area due to power related issues on site, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
UPDATE: The issue has been resolved.
UPDATE: We will be sending out a technician in the morning to resolve the issue, one of the cables need to be replaced.
Please note that we are currently having issues with one of the high sites in the area, you will experience intermittent connection and slow speeds.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the main high site is currently down due to power related issues, we are working on the problem and will advise once the issue has been resolved.
Updates to follow.
Affecting Other - Connectivity Services
Please note that the main high site is currently down due to power related issues, we are working on the problem and will advise once the issue has been resolved.
Updates to follow.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to a power related issue.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The batteries did not charge to full capacity and the site will shut down once the batteries die.
The site you connect to is currently down due to the power outage in the area, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues, the tech. is on route to check and resolve the problem
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently power issues at one of our main highsites. The site is currently up and running on a back up batteries solution however batteries may soon die which will result in services been down.
Rapidnet technicians will be going out to replace back up batteries.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to technical issues at one of the main high site in Stanger.
The tech. is on route to resolve the issue.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
One of the high sites in the area is currently down due to a power outage.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the network is currently down due to power related issues on site, a tech. we will be sent out tomorrow morning to rectify the problem.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
Date: 27/06/2025
Time: 10:00PM- 14:00pm
Scope of work- main fibre installation and cabinet upgrade.
You may experience intermittent to no internet connection connection during maintenance however we will keep down time to a minimum.
Updates will be sent out during maintenance.
Affecting Other - Connectivity Services
Please note that there are power issues at the main high site and the back up batteries are currently low, the site you connect to will be down once the batteries die.
We will be sending out a technician in the morning to resolve the issue.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Technicians are on the way to site ETA: 1 Hour
We are currently experiencing an outage in the area due to a power related issue.Affecting Other - Connectivity Services
UPDATE: Please note that the tech. will be going out to site in the morning to resolve the issue and restore the network for all clients that are down in Gledhow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently Power issues in the area and back up batteries has died at one of our highsites.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
UPDATE: There is a Fibre outage in the area, The Fibre Provider is aware of this issue and is working to resolve it. Issue has been located but there is no ETR as yet.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently Power issues in the area and back up batteries has died at one of our highsites.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
Please note that the site based in Nonoti is currently down due to a power outage in the area, we do not have an ETR and will advise you once the site is back up and the network is restored.
Affecting Other - Connectivity Services
The site based in Novers Farm is currently down, all clients based in this area will be affected. Due to poor weather conditions the back up batteries are not charging to full capacity.
We do not have an ETR but will advise once the network has been restored.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the site is currently down due to power related issues, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
The power has not restored where the main high site is situated and the back up batteries are currently running low, once the batteries die the site will drop and all clients connecting to this site will have no network.
We will be installing a generator in the morning to minimize downtime until the power restores.
Affecting Other - Connectivity Services
The power has not restored where the main high site is situated and the back up batteries are currently running low, once the batteries die the site will drop and all clients connecting to this site will have no network.
We will be installing a generator in the morning to minimize downtime until the power restores.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Technicians are on site replacing back up batteries.
The power has not restored where the main high site is situated and the back up batteries are currently running low, once the batteries die the site will drop and all clients connecting to this site will have no network.Affecting Other - Connectivity Services
The power has not restored where the main high site is situated and the back up batteries are currently running low, once the batteries die the site will drop and all clients connecting to this site will have no network.
We will be sending out the techs. early in the morning to change the batteries and get the site back up
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to technical issues on site, a technician has been dispatched to resolve the issue.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is on route to the highsite. More updates to follow
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
UPDATE: We are experiencing an issue with the equipment at one of our main highsites in the area. We are currently awaiting stock of equipment. We do not have a ETR and we will provide an update as soon as possible
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Please note technicians are still busy on site, end time for maintenance has been moved to 15:00pm
Date: 29/05/2025Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Equipment has been replaced, however we are still experiencing issues with one of the sectors on the tower.
UPDATE: Technicians are on the way to site with replacement stock. ETA: 1 Hour
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Equipment onsite is damaged. Rapidnet technicians is currently sourcing equipment for replacement. More updates to follow
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Due to the poor weather conditions today the back up batteries did not charge to full capacity. The sites will drop once the batteries die and will only start charging again tomorrow morning depending on good weather conditions.
Batteries are expected to last till the morning but should it die then the network will drop.
All clients residing in Darnall / Nonoti and Novers Farm will be affected.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area, the technician is on route to site to check and resolve the issue.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The technician is on route to site to check and resolve the issue.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note our main highsite is down again due to the power outage.
Technicians are on the way to site to install a generator.
ETA: 1 hour 30 minutes.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently power issues in the area where one of our main highsites is situated. The highsite is currently running on a back up battery solution however back up batteries may not last throughout the night which will result is services been down.
Rapidnet technicians will be going out tomorrow morning to replace back up batteries.
More updates to follow once our technicians is onsite tomorrow morning.
Affecting Other - Connectivity Services
UPDATE: The tech. is on site, the network will be back up by 8:30 for 9:00am the latest.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The main equipment in the complex is down
Rapidnet technicians will be going out tomorrow morning to investigate.
More updates to follow once our technicians is onsite tomorrow morning.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to one of our main highsites is down and the highsite is currently running on a failover route. We have logged a ticket with our provider and currently awaiting feedback.
This outage will impact all clients in the area. Services slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
Please note that the main high site is currently down, the tech is on route to change the back up batteries. City Power is working on the problem.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The network has been restored.
UPDATE: The technicians are busy pulling new cables, I will advise once the network is restored.
We have identified an outage that seems to be linked to our fibre provider that is impacting the Umkomaas area. The issue has been logged, and we are actively monitoring the situation. We will provide updates as soon as we receive more information.Affecting Other - Connectivity Services
UPDATE: The network has been restored.
UPDATE: The technicians are busy pulling new cables, I will advise once the network is restored.
We have identified an outage that seems to be linked to our fibre provider that is impacting the Umkomaas area. The issue has been logged, and we are actively monitoring the situation. We will provide updates as soon as we receive more information.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians are still busy working to resolve the issue. More updates to follow.
UPDATE: The tech. will be going out to site this morning to resolve the issue, ETR will be around 8:30am
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Date: 07/05/2025
Time: 17:30PM- 19:30pm
Scope of work- Upstream Fibre provider Maintenance to one of our main highsites
shorter fibre route to be used to improve service quality.
Affected Sites: All highsites in Sky City
You may exprience slow and intermittent connectivity during the above time period
Updates will be sent out after maintenance is completed
Affecting Other - Connectivity Services
UPDATE: The network has been restored.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently power issues in the area where one of our main highsites is situated. The highsite is currently running on a back up battery solution however back up batteries may not last throughout the night which will result is services been down.
We do not have a ETR and we will provide more updates as soon as possible
Affecting Other - Connectivity Services
UPDATE: The network is back up and running.
We are currently experiencing an outage in the area due to power related issues at the main high site, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
UPDATE: Batteries has been replaced. The highsite is back up and running. Services should restore. We currently do not have an ETR on power. More updates to follow
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all..
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Kindly note that the tower at Novers Farm is still down, the tech. was not allowed to work on site today due to bad weather conditions and will be going back tomorrow once the weather clears up.
Due to the poor weather conditions experienced in the course of the week the back up batteries are not charging to full capacity via solar at the Darnall and Novers Farm towers. These sites will drop once the batteries die and will only start charging again tomorrow morning depending on the weather conditions.Affecting Other - Connectivity Services
Please note we are currently experiencing an outage in the area due to power related issues.
All customers residing in the area will be affected.
Updates to follow.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Please note maintenance has been moved due to bad weather conditions. Date: 25/04/2025 Time: 13:00pm - 15:00pm
Date: 24/04/2025Affecting Other - Connectivity Services
Please note we are currently experiencing an outage in the area due to power related issues.
All customers residing in the area will be affected.
Updates to follow.
Affecting Other - Connectivity Services
UPDATE: Please note that the equipment could not be repaired on site, the techs. will be back on site tomorrow to resolve the problem.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The equipment onsite has been damaged due to multiple power outages.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The tech. is done on site and the network is now restored.
Please note we are currently experiencing an outage in the area due to power issues at the main highsite. The network will restore once the power is back on.Affecting Other - Connectivity Services
Please note we are currently experiencing an outage in the area due to power issues at the main highsite. The network will restore once the power is back on.
Further updates to follow.
Affecting Other - Connectivity Services
The network is currently down due to power issues at one of the sites in the area, we will be sending out a tech. in the morning to investigate further and resolve the problem.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians are currently on route to the highsite to investigate. More updates to follow
Please note that the site you connect to is currently down, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians are going out to the highsite to investigate. More updates to follow.
The network is currently down due to power issues at one of the sites in the area, we are working on the problem and will advise once the network is restored,Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note we are currently experiencing an outage in the area.
We have our technician teams at the main site working on the issue.
Updates to follow.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: All issues has been resolved. Services should restore.
UPDATE: Power has restored in the flamingo heights area, However the equipment remains down. Rapidnet technicians is on route to investigate. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently power issues in the area where one of our main highsites is situated. The highsite is currently running on a back up battery solution however back up batteries may not last throughout the night which will result is services been down.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
Please note that the site you connect to is currently down, we are working on the problem and will advise once the network is restored.
Updates to follow on ETR
Affecting Other - Connectivity Services
UPDATE: The network has been restored.
Please note that the back up batteries have failed and the site is down once again, we are working on the problem and will advise once the network is restoredAffecting Other - Connectivity Services
UPDATE: The network has been restored.
Please note that the back up batteries have failed and the site is down once again, we are working on the problem and will advise once the network is restoredAffecting Other - Connectivity Services
UPDATE: Technicians are on the way to site, ETA 1 hour.
UPDATE: Please note the main site in Umkomaas is down again due to a power outage. We do not have an ETR with regards to power restoration. Updates to follow.
The network is currently down due to power issues at one of the sites in the area, we are working on the problem and will advise once the network is restored,Affecting Other - Connectivity Services
UPDATE: Please note that the power has not restored as yet.
We are currently experiencing an outage in the area due to power outages in the area.Affecting Other - Connectivity Services
The site you connect to is currently down due to power outages in the area, services will be restored once the power is back.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
The site you connect to is currently down due to power outages in the area, services will be restored once the power is back.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The network has been restored.
Please note that the site you connect to is currently down, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Please note that the site is currently down due to technical issues, we are working on the problem and will advise once the network is restored.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The tech. is on route to restore the network, power has not restored on site.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that we are currently experiencing an outage in the area due to technical issues at one of the high sites in the area. We are working on the problem and will advise once the issue is resolved.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently power issues at one of the main highsites in the area. the highsite is currently running on a back up battery solution however back up batteries may not last throughout the night which will result is services been down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Please note that the tech. is on route to change the batteries at the site in Darnall - the network will drop for about 5 minutes.
UPDATE: The site is still down - all client in Darnall, Nonoti and Novers Farms will have no network until the site is back up.
Due to the poor weather conditions today the back up batteries did not charge to full capacity at the Darnall and Novers Farm towers so both sites will drop once the batteries die. The batteries will start charging again tomorrow depending on the weather conditions.Affecting Other - Connectivity Services
UPDATE: We are sending out a technician to site to check and resolve the issue.
Please note that the site in Kenmare is currently down, we are working on the problem and will advise once it is back up.Affecting Other - Connectivity Services
UPDATE: The tech is on route to site to check and resolve the issue.
Please note that the site you connect to is currently down due to power related issues at the main high site. We are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
Please note that the site you connect to is currently down due to power related issues at the main high site. We are working on the problem and will advise once the network is restored.
Updates to follow.
Affecting Other - Connectivity Services
UPDATE: The batteries will start charging on solar and the network should restore within the next 2 hours.
Please note that the back up batteries did not get enough time to charge due to power issues at the site based in Darnall today. The network will be down once the batteries die but will restore in the morning. All customer based in Darnall and Nonoti will be affected.Affecting Other - Connectivity Services
Please note that the site you connect to is currently down due to power related issues at the main high site. The tech. is on route to investigate and resolve the problem.
Updates to follow.
Affecting Other - Connectivity Services
Please note that the back up batteries is currently low due to Eskoms planned power outage in the area. The site will go down once the batteries die.
The network will restore once the power is back later this evening.
Affecting Other - Connectivity Services
UPDATE: Please note that the network is down again in the Darnall / Nonoti area, the tech. will be going out to site to check and resolve the issue.
UPDATE: The tech. is on route to site to resolve the problem.
UPDATE: The network is down in Darnall and Nonoti as well because the back up batteries never charge to full capacity due to bad weather conditions.
UPDATE: Please note that all customer situated in the Novers Farm area will still be down as the batteries did not charge today because of the weather. We can only send the tech. to change the batteries once the weather clears up.
Please note that due to bad weathers the back up batteries did not get enough time to charge and is currently low. The network will be down once the batteries die. The tech. will not be able to change the back up batteries in these weather conditions unfortunately.Affecting Other - Connectivity Services
Please note the site is currently down due to power issues in the area, we are working on the problem and will advise once the network is restored.
The tech. is on route to get the site back up until the power restores.
Affecting Other - Connectivity Services
UPDATE: Power has restored at main site.
UPDATE: Batteries have been replaced. The highsite is back up and running. Services should restore. We will provide updates on power restorations
UPDATE: Rapidnet technicians is on route to the highsite. More updates to follow.
Please note that the site you connect to is currently down due to power issues in the area, we are working on the problem and will advise once the issue is resolved.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The network has been restored.
UPDATE: The tech. is still busy on site, I will update on progress once he is done.
UPDATE: Rapidnet technicians will be going out to the highsite to investigate. More updates to follow
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
The Fibre to our main highsite is down. The fault has been logged with the upstream fibre provider.
This outage will impact all clients in the area. Services may be slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: We did manage to get the highsite up temporarily. Rapidnet technicians will be going out to the highsite today to replace all equipment. You may experience downtime during the cause of today, However we will try to keep downtime to a minimum. More updates to follow.
UPDATE: Rapidnet technicians is currently on route to the highsite to replace equipment
UPDATE: The highsite has been vandalised and all equipment will need to be replaced. We are currently sourcing stock of equipment. More updates to follow.
UPDATE: Rapidnet Techncians will be going out to the highsite to investigate. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Services should restore.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to technical issues on the site you connect to.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
There is currently power issues at one of the main highsites in the area. the highsite is currently running on a back up battery solution however back up batteries may not last much longer which will result is services been down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
UPDATE: There is still power issues at one of the main highsites and back up batteries have died, which will result in services been down, slow and intermittent. Rapidnet technicians will be going out to replace back up batteries. More updates to follow.
UPDATE: There is still power issues at on of the main highsite sand back up batteries have died, which will result in services been down, slow and intermittent. Rapidnet technicians will be going out to replace back up batteries. More updates to follow
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Back up batteries has been replaced and the highsite is back up. Services should restore.
UPDATE: Please note that the power has still not restored at the premises, the techs. are on their way to change the batteries and get the site back up.
UPDATE: There is still no power at the highsite and back up batteries died. Rapidnet technicians will be going out to site.
UPDATE: Back up batteries has been replaced and the highsite is back up. Services should restore.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Back up batteries has been replaced and the highsite is back up. Services should restore.
Please note the site you connect to is currently down, techs. are on their way to change the batteries on the main high site.Affecting Other - Connectivity Services
Please note we are currently experiencing a power outage in the area where our tower is situated.
Back up batteries will not last throughout the power outage.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please not we are currently experiencing a power outage in the area where our tower is situated.
Back up batteries will not last throughout the power outage.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Please note that the tech. is on route to site to investigate and resolve the issue. We will advise once the network is restored.
We are currently experiencing an outage in the area due to power related issues at the main high site.Affecting Other - Connectivity Services
UPDATE: Equipment at our highsite has been damaged due to bad weather conditions. We did manage to temporarily get the site up and running however you may experience slow speeds and intermittent connectivity. We are currently sourcing stock of replacement equipment. We will update you accordingly.
We have a network outage that is currently impacting parts of the South Rand including Sky CityAffecting Other - Connectivity Services
We are currently experiencing an outage in the area due to no power. The network will restore once the power is back.
We do not have a ETR as yet but will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Due to bad weather conditions the batteries are not getting fully charged via solar, we will be sending out tech. to install a generator to get the site up and running until the power restores.
We are currently experiencing an outage in the area due to no power. The network will restore once the power is back.Affecting Other - Connectivity Services
UPDATE: The issue has been resolved on site, the network will be up and stable going forward.
UPDATE: The tech. will going out to site to resolve the issue, I will advise on progress once he is on site.
UPDATE: Please note the site is testing down, we are working on the problem and will advise once it is back up. We do apologize for all inconvenience caused over the past few days regarding the outage.
We are currently experiencing an outage in the area due to power related issues at the main Highsite.Affecting Other - Connectivity Services
UPDATE: The techs. are on route to site to check and resolve the issue.
Please note that the main highsite is down due to power related issues, we will be sending out a technician in the morning to investigate and resolve the problem.Affecting Other - Connectivity Services
UPDATE: The techs. are on route to site to check and resolve the issue.
Please note that the main highsite is down due to power related issues, we will be sending out a technician in the morning to investigate and resolve the problem.Affecting Other - Connectivity Services
UPDATE: Please note that the main high site is currently down, we are working on the problem and will advise once the network is restored.
We are currently experiencing an outage in the area due to power related issues at the main Highsite.Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is currently onsite working to resolve the issue. More updates to follow
We are currently experiencing an outage in the area due to power related issues at the main high site.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues at the main Highsite.
We do not have a ETR as yet but will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues at the main high site.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians will be going out to the highiste to investigate. More updates to follow
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Services should restore.
We are currently experiencing an outage in the area due to power related issues at the main Highsite.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Back up batteries have been replaced. The highsite is back up and services should restore. We will provide updates on power restoration.
UPDATE: Rapidnet Technicians is going out to site to replace back up batteries. More updates to follow.
Please note the main highsite is currently down due to power related issues, we are working on the problem and will advise all once the issue has been resolved.Affecting Other - Connectivity Services
UPDATE: The network is now restored, we do apologise for the delay.
Please note that the site you connect to is currently down due to power outages in the area caused by the storm. We do not have an ETR but will advise once the network is restored.Affecting Other - Connectivity Services
Please note the main highsite is currently down due to power related issues, we are working on the problem and will advise all once the issue has been resolved.
Updates to follow.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to loadshedding.
Power is scheduled to restore at 8:00am.
Affecting Other - Connectivity Services
UPDATE: Issue has now been resolved. Services should restore.
UPDATE: Rapidnet technicians will be going out to the highsite to investigate. We currently do not have an ETA. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note that there is a problem with the site you connect to, we are working on the issue and will advise once resolved.
This will only affect clients based in Darnall.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The technicians are done on site, network is restored.
UPDATE: The technicians are on site busy splicing the damaged fibre cable.
Please note that the main fibre link is currently down in the Heidelberg, we have logged a ticket with our upstream fibre provider and will advise once the link is back up.Affecting Other - Connectivity Services
UPDATE: The technicians are done on site, network is restored.
UPDATE: The technicians are on site busy splicing the damaged fibre cable.
Please note that the main fibre link is currently down in the Heidelberg, we have logged a ticket with our upstream fibre provider and will advise once the link is back up.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Issues has been resolved. Services should restore.
UPDATE: Rapidnet Technicians in on route to the highsite to investigate. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Widenham fibre maintenance has been completed.
UPDATE: Fibre maintenance in Widenham Terrace will continue on Wednesday. Date: 05/03/2025 Time: 8:00 - 16:00
UPDATE: Maintenance is currently on hold due to weather conditions.
Date: 26/02/2025Affecting Other - Connectivity Services
UPDATE: Maintenance has been completed, all services have restored.
UPDATE: Technical teams are starting maintenance at 8:30am , all services will be down.
Date: 05/03/2025Affecting Other - Connectivity Services
Please note that the site is currently down due to power related issues, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
UPDATE: Teams are on the way to site to investigate, ETA 2 hours.
Please note that the site is currently down due to power related issues, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
UPDATE: Please note that the power has not restored in the area, we will be sending out a team to replace the back up batteries to get the network back up and running.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: We currently have no access to the highsite. A technician will be dispatched once we do have access. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Services should restore.
UPDATE: Technicians are currently on route to the highsite to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Equipment at the highsite is damaged. Client in on route to the highsite to replace equipment.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Highsite has restored. Services should restore.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Power has not restored in the area and the back up batteries have failed, our techs. are on route to change the batteries to get the site back up.
Please note there is a power issue where one of our towers is situated.Affecting Other - Connectivity Services
Please note that the site is currently due to power issues in the area, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
UPDATE: There is currently power issues at one of our main highsites. Rapidnet technicians is currently on route to the highsite. More updates to follow.
Please note there is a power issues where one of our towers are situated.Affecting Other - Connectivity Services
UPDATE: Please note we have teams on site, working on issues.
We are currently experiencing an outage in the area due to power related issues.Affecting Other - Connectivity Services
Hi,
Your service may experience interruptions. When power was restored in Randburg, a transformer blew, impacting our network. A team is already on the way, but our battery backup may not last until they arrive with the generator.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power issues at the highsite, we have installed a generator onsite which has to be refueled.
Rapidnet Technicians are currently on route to get the site back up.
Affecting Other - Connectivity Services
UPDATE: Power has restored. The equipment at our highsite still remains off after power restored. Rapidnet technicians is on route to the highsite to investigate. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
One of our highsites in the area is currently down due to a power outage.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: There is power issues at the highsite, Technicians have installed a generator onsite. All services should be back up and running
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
One of the high sites in the area is currently down due to a power outage.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
One of the high sites in the area is currently down due to a power outage.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
One of the high sites in the area is currently down due to a power outage.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
Teams are on the way to site to investigate, ETA 30 minutes.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the site is currently due to a power outage in the area, the municipality is working on the problem.
Updates to follow on progress.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The network has been restored.
UPDATE: The weather is still not permissible for the techs. to work on site, once it clears up they will restore the network.
UPDATE: Rapidnet Technicians will be going out to the highsite to investigate, However bad weather conditions is causing a delay. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the main high site is currently down due to power outage in the area.
We do not have an ETR and will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
One of the high sites in the area is currently down due to a power outage.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that network is currently down due to technical issues on site, we are working on the problem and will advise once the issue has been resolved.
Affecting Other - Connectivity Services
UPDATE: The techs. are not allowed access to the site due to bad weather conditions, we will resolve the problem once the weather clears up.
UPDATE: Unfortunately due to bad weather conditions, technicians have limited access to the highsite and will not be able check all equipment. Technicians will be going out again tomorrow morning to investigate.
UPDATE: Rapidnet technicians is on route to the highsite to investigate. More updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note the site is currently down due to power outages in the area, we are working on the problem and will advise once the network is restored.
The tech. is on route to get the site back up until the power restores.
Affecting Other - Connectivity Services
Please note the site is currently down due to power outages in the area, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
Please note that the site is currently down due to power related issues, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
Please note that the site is currently down due to a power outage in the area, Eskom is working on the problem and updates will be posted once feedback is received.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The main Fibre has dropped again. We are following up with our upstream provider.
UPDATE: The main fibre is back up. Services should restore.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
Please note that the network is currently down due to power issues on site, we are working on the problem will advise once the network is restored.
Affecting Other - Connectivity Services
UPDATE: Equipment at our highsite has been damaged due to bad weather conditions. Stock has been ordered however we do not have a ETR on replacement.
UPDATE: We will be sending out a tech. to site in the morning to investigate further and resolve the problem.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note that we are experiencing network issues in the KZN area, you will be experiencing slow to intermittent connection until we resolve the issue.
Updates to follow.
Affecting Other - Connectivity Services
UPDATE: Highsite is back up. Services should restore
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Highsite is back up. Services should restore.
UPDATE: Power has restored, However the equipment at our highsite is still down. Rapidnet technicians will be going out to the highsite to investigate
Please note that the main high site in the area is currently down due to power outages in the area.Affecting Other - Connectivity Services
UPDATE: Power issue has been resolved. Power has restored
Please note there is a power issues where one of our towers are situated.Affecting Other - Connectivity Services
Please note there is a power issues where one of our towers are situated.
The Highsite is currently active as we are running on back up batteries, however batteries may soon die which will result in services been down.
We will update you as soon as we receive feedback on power restoration
Affecting Other - Connectivity Services
UPDATE: Equipment has been replaced. Highsite has restored. Services should restore.
UPDATE: Equipment at the highsite is damaged. Rapidnet technicians is currently onsite working to replace equiment and restore connectivity
UPDATE: We have tried to resolve the issue remotely which was unsuccessful, our techs. will be going out to site to investigate further and restore the network.
We are currently experiencing an outage in the area due to technical issues at the main Highsite.Affecting Other - Connectivity Services
UPDATE: Highsite has restored. services should restore.
UPDATE: Rapidnet technicians is currently on route to the highsite to investigate. More updates to follow.
We are currently experiencing an outage in the area due to technical issues at one of our Highsite.Affecting Other - Connectivity Services
UPDATE: Highsite has restored. Services should restore.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: The techs. are going back to site this afternoon to replace the switch, we will advise once the network is back up and stable.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Highsite has restored. Services should restore,
UPDATE: Rapidnet Technicians are currently outsite investigating. More updates to follows.
Please note that the network is currently down due to power related issues on site, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Please note that the technicians are still busy on site trying to resolve the issue, we will advise once the network has been restored.
UPDATE: Rapidnet Technicians will be going out tomorrow morning to investigate and resolve the issue.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet Technicians will be going out this morning to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The site is back up, we will be sending out a team to investigate and resolve the power issues we have been experiencing over the weekend.
UPDATE: The site is down once again due to power issues, I will update once power is back and the network is restored.
Please note that the main high site is currently down due to power outages in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet Technicians will be going out this morning to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The tech. is on route to site to check the equipment and hopefully resolve the issue, we will provide feedback once he is on site.
UPDATE: There is still no power in the area, further updates to follow.
We are currently experiencing an outage in the area due to power related issues at the main Highsite.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The network is now restored, we do apologize for all the inconvenience caused.
UPDATE: Techs. are heading back to site to repair the break, no ETR but we will update you on progress.
UPDATE: Please note that due to a fibre break at one of our main sites services will be down. We will update on progress of repair.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area, cables have been damaged on site by another construction company. We will be sending out a tech. in the morning to check and repair the cables.
Updates will be sent out once the tech. is on site tomorrow.
Affecting Other - Connectivity Services
The network is currently down due to power outages in certain areas of Tongaat.
We do not have a ETR and we will provide an update once the network is restored.
Affecting Other - Connectivity Services
Please note that there are power issues where our main Highsite is situated. The site was running on back up batteries, however batteries have failed and the site is down.
Updates to follow. regarding power restoration.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services may be slow and intermittent.
The main fibre is currently down and we are running on a back up route. We have logged a ticket with our upstream provider.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services may be slow and intermittent.
The main fibre is currently down and we are running on a back up route. We have logged a ticket with our upstream provider.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in Stanger due to major power issues.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in Stanger due to major power issues.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note there is a power issues where one of our towers are situated.
The Highsite is currently active as we are running on back up batteries, however batteries will not last through the night if power does not restore.
We will update you as soon as we receive feedback on power restoration.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
There is currently power issues at two of the main sites in the area and back up batteries have died.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the network is currently down due to power issues at the main site, the tech is on route to trace the fault and resolve the problem.
We do not have an ETR but will update you on progress.
Affecting Other - Connectivity Services
The network is currently down due to power issues at the main site in the Midrand, out tech. is on route to resolve the issue and restore the network.
Affecting Other - Connectivity Services
UPDATE: The network has been restored.
Please note that the main high site is currently down due to power outages in the area, we do not have an ETR and will notify all once the network is restored.Affecting Other - Connectivity Services
UPDATE: The main fibre is back up, All issues is now resolved
UPDATE: There is a major outage between Germiston<>Heidelberg in our upstream provider's network which is caused by vandalism. This major issue is now assigned to dedicated high priority incident team to take care on top priority. We do not have a ETR and we will provide more updates as soon as possible.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Date: 16/01/2025
Time: 07:00am- 14:00pm
Scope of work- Maintenance on main fibre distribution box.
Affected Sites: All sites in Stanger and Tugela
All connected clients in Stanger and Tugela will have intermittent to no internet connection during maintenance however we will try keep downtime to a minimum.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The network has been restored, sorry for the inconvenience caused.
Please note that the main high site in the area is down due to power related issues, we are working on the problem and will advise you once the network is restored.Affecting Other - Connectivity Services
UPDATE: The network has been restored, sorry for the inconvenience caused.
Please note that we are currently having issues with the main highsite, our tech. is on route to resolve the issue.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact the follow areas.
Flat C1/C2 , Skyview , Ficus .
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
Rapidnet technicians are currently on route to the highsite to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note there is a power issue in the area where our one of our main towers are situated.
The Highsite is currently active as we are running on back up batteries, however batteries will not last through the night if power does not restore.
We will update you as soon as we receive feedback on power restoration.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians are currently on route to the highsite to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
All equipment at the cabinet has been damaged and needs to be replaced. We have ordered stock of the replacement equipment and currently awaiting for stock to arrive
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the site you connect to is still down due to equipment damage after the storm. We will be sending out our tech. in the morning to resolve the issue.
Affecting Other - Connectivity Services
UPDATE: Please note that the main high site is still down, we are working on the problem and will advise once the network is restored.
Please note that there is major power outage in Stanger due to last nights storm, the main high site is down which will impact on all other sites connecting to this.Affecting Other - Connectivity Services
Update1 - The main high site is still down, we are working on the problem and will advise once the network is restored.
Please note that there is major power outage in Stanger due to last nights storm, the main high site is down which will impact on all other sites connecting to this.
Affecting Other - Connectivity Services
UPDATE: Please note that the main high site is still down, we are working on the problem and will advise once the network is restored.
Please note that there is major power outage in Stanger due to last nights storm, the main high site is down which will impact on all other sites connecting to this.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the main site is currently down due to a power outage in the area. Services will be down until the power restores.
Updates to follow.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the site you connect to is currently down due to a power outage in the area, we do not have an ETR but will update all once the power restores.
Affecting Other - Connectivity Services
Please note that the site you connect to is currently down due to a power outage in the area, we do not have an ETR but will update all once the power restores.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that the site is currently down, our tech. is on route to resolve the issue.
Affecting Other - Connectivity Services
UPDATE: Network is now restored, we do apologize once again for all inconvenience caused.
UPDATE: The techs. are still busy on site working on the problem, power cables got damaged so they are busy replacing them.
Please note there is a suspected power outage where one of our main towers are situated.Affecting Other - Connectivity Services
UPDATE: Battery voltage is low, the main highsite is currently down.
Please note there is a power outage in the area where our one of our main towers are situated.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Power has restored in the area however we are having issues at our main highsite in Umkomaas. We have teams heading to site now, ETA 2 hours.
UPDATE: Power cables have been stolen in the area, Unfortunately we do not have a time frame for repairs.
We are currently experiencing an outage in the area due to power related issues.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians will be going out to the highsite to investigate.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
UPDATE: Due to bad weather conditions and site access restraints, rapidnet technicians will be going out to site tomorrow morning to resolve the issue
UPDATE: Power has restored, However equipment is still down. Rapidnet technicians will go out to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet Technicians will be going out to site to investigate.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note one of our main routes in the area is down.
All clients in the area will experience slow speeds and intermittent connection as we are running on a failover route.
We do not have a ETR and will provide feedback as soon as possible.
Affecting Other - Connectivity Services
There is currently power issues at one of the main sites in the area.
The site is still currently running on back up batteries, however the batteries is dropping and may soon die which will result in services been down.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area. There is a suspected power issue and back up batteries have died.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Back up batteries have been replaced however there is still a power outage in the area.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to power related issues.
This outage will impact a number of clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
UPDATE: The fiber service has been restored. However, we are continuing to monitor the situation as we have not yet received confirmation from the provider that the service is fully stabilized. We will share further updates as needed.
UPDATE: The outage has been traced to a core issue affecting our fiber provider across multiple sites. Currently, there is no estimated time for service restoration, but the technical teams are treating this with the highest priority due to its widespread impact. We will keep you updated as new information becomes available.
We have identified an outage that seems to be linked to our fibre provider that is impacting the Umkomaas area. The issue has been logged, and we are actively monitoring the situation. We will provide updates as soon as we receive more information.Affecting Other - Connectivity Services
UPDATE: Technicians are on the way to site to investigate, ETA 1 hour.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is on route to the highsite to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
UPDATE: Equipment at the highsite has been damaged. Rapidnet technicians will be going out tomorrow morning to replace equipment
We are currently experiencing an outage in the area]Affecting Other - Connectivity Services
Please note that the power is down at the site you connect to so we are running off back up power at the moment. The batteries are running low and will die shortly which will result in no connection.
We will send out a tech. in the morning to resolve the issue.
Affecting Other - Connectivity Services
UPDATE: Please note we will be sending out a tech. to site in the morning to resolve the issue.
Please not that the site is currently down, we are working on the problem and will advise once the network is restored.Affecting Other - Connectivity Services
Please note that the network is currently down due to power issues at the main high site in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: All issues have been resolved.
UPDATE: All services will be down in the area as technicians are replacing equipment.
UPDATE: Technicians are currently on site working on issues. We have no ETR however issue will be resolved today.
We are aware of the issues in Sky city with regards to capacity and intermittent connection.Affecting Other - Connectivity Services
UPDATE: Maintenance has started.
Date: 28/11/2024Affecting Other - Connectivity Services
Date: 28/11/2024
Time: 08:00am- 17:00pm
Scope of work: Maintenance.
All connected clients in Brits will have no internet during maintenance however we will try keep downtime to a minimum.
Affecting Other - Connectivity Services
UPDATE: Please note that the whole of Randfontein is down.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area due to a power related issues at one of the main sites.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
Please note that the network is currently down in the area due to issues at the main high site, we are working on the problem and will advise all once the network has been restored.
Affecting Other - Connectivity Services
UPDATE: Technicians are upgrading highsite, all services will be down during upgrade. Downtime: 30 minutes.
UPDATE: Update 1 Please note that power is still down in the area, we have the generator running on site.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note that the main fibre is down in Bluehills, ticket has been logged with providers.
We are currently running on a failover route, you may experience slow speeds and intermittent connection due to capacity issues.
We will update once feedback has been received.
Affecting Other - Connectivity Services
There is currently power issues at one of the main sites in the area.
The site is still currently running on back up batteries, however the batteries is dropping and may soon die which will result in services been down.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Please note that there is a power outage at one of the main high sites in Stanger, all outlying areas connecting to the main site will be affected.
The council is working on the problem and we unfortunately do not have an ETR.
Affecting Other - Connectivity Services
UPDATE: The issues in Rocky Park have been resolved, if you are still experiencing connectivity issues, please check with Support.
We are currently experiencing a issue at the Highsite.Affecting Other - Connectivity Services
Please note that the network is currently down due to power related issues on site, a tech. will be sent out tomorrow morning to rectify the problem.
Affecting Other - Connectivity Services
The fibre to of the main highsites in the area is currently down and is now running on a failover route.
This outage will impact all clients in the area, As services may be slow and intermittent.
We have logged a ticket with our provider and currently waiting feedback.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians will be going out tomorrow morning to investigate.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians will be going out tomorrow morning to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note that the site is currently down due to power related issues, we are busy working on the problem and will advise once the problem has been resolved.
Affecting Other - Connectivity Services
UPDATE: We are currently working on the new link and will switch routes over tonight. Speeds should be much better.
Please note that we are experiencing issues with capacity on our main route to Skycity.Affecting Other - Connectivity Services
The fibre to of the main highsites in the area is currently down and is now running on a failover route.
This outage will impact all clients in the area, As services may be slow and intermittent.
We have logged a ticket with our provider and currently waiting feedback.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
Please note the network is currently down due to power outages in the area, the network will restore once the power is back.
Power will be down from 8:00am to 16:00pm as per the council.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Services should restore.
UPDATE: Rapidnet Technicians is on route to the highsite to investigate. More updates to follow
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible
Affecting Other - Connectivity Services
Please note that we are experiencing issues with the main high site in the area, all clients connecting to this site will be affected.
Our tech. is on route to resolve the issue and restore the network.
Affecting Other - Connectivity Services
UPDATE: Power cable has been vandalized, the tech. is busy repairing the cable. ETR 10:30
Please note that the main high site is currently down due to power related issues, we are working on the problem and will advise once the network has been restored. A tech. has been dispatched to site.Affecting Other - Connectivity Services
Please note that the site is currently down, we are sending out a tech. to check and resolve the issue.
Updates to follow once the tech is on site.
Affecting Other - Connectivity Services
Please note that the site is currently down to power issues in the area, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
Please note that the network is currently down due to a power outage in the area, we are working on the problem and will advise once the network is restored.
Affecting Other - Connectivity Services
Please note that the network is currently down due to power outages in the area, we do not have an ETR but will advise once the network is restored.
Affecting Other - Connectivity Services
UPDATE: Rapidnet Technicians will be going out to one of our main highsites to investigate.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note that the power issue has been resolved and the network is restored. We are still having issues with one of the sectors at one of the sites which will affect a few clients.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
There is currently Power issues at one of the main sites in the area and back up batteries have died.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: The site is still down due to power not being restored in the area, further updates to follow.
We are currently experiencing no network due to power outages in the area.Affecting Other - Connectivity Services
UPDATE: There is still no power at our main highsite in the area and back up batteries have died. Rapidnet technicians will be going out to site to replace back up batteries.
There is currently power issues at one of the main sites in the area.Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Site is back up. Services should restore.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet Technicians is on route to one of our main highsites to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Technicians are on the way to site, No ETR.
UPDATE: Please note that the issue is still not resolved, the tech. will going back to site in the morning to work on the problem.
UPDATE: Update 1: Please note that the tech. is still on site trying to resolve the problem, it is taking longer than expected but we will advise once the network is restored.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Back up batteries have been replaced and power at the highsite has restored. All services should be back up.
UPDATE: There is currently still a power issue at the main site. The issue has been escalated to Eskom and there is no ETR. The site is still currently running on back up batteries, however the batteries is dropping and may soon die which will result in services been down. Rapidnet technicians will be going out to replace back up batteries. We will provide updates once the back up batteries is replaced.
UPDATE: Power is still down at the main site, the tech. replaced the batteries for now to get the site back up.
Please note that the issue at the main site is still not resolved due to power issues, our tech. is on route to resolve the issue.Affecting Other - Connectivity Services
UPDATE: Maintenance has been completed.
UPDATE: Maintenance has started.
Date: 24/10/2024Affecting Other - Connectivity Services
UPDATE: The power issue at the highsite has been resolved and power has restored.
UPDATE: Rapidnet technicians have replaced back up batteries and the highsite is back up and running. All services should restore. There is still no ETR on the power issue. We will keep you updated.
UPDATE: Rapidnet technicians is on route to the highsite to replace back up batteries. We will provide another update once the back up batteries is replaced and the highsite is back up.
Please note that the main high site in Umkomaas is currently down due to power related issues in Cambourne. The fault has been reported to EskomAffecting Other - Connectivity Services
Date: 23/10/2024
Time: 07:00am- 14:00pm
Scope of work- Upgrades to highsite equipment.
Affected Sites: All towers in Hartbeespoort
All connected clients in Hartbeespoort will have no internet during upgrades however we will try keep downtime to a minimum.
Affecting Other - Connectivity Services
UPDATE: Test Update, Test 123
Test Message,Affecting Other - Connectivity Services
UPDATE: This issue has been resolved. This will now be closed
UPDATE: This issue has been resolved.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Please note that the main site is currently down in the area, our tech. is on route to resolve the issue.
We will send out notifications once the network is restored.
Affecting Other - Connectivity Services
Please note that the main site is currently down in the area, our tech. is on route to resolve the issue.
We will send out notifications once the network is restored.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved.
UPDATE: We currently have no ETR on when power will be resolved.
We are currently experiencing an outage in the area due to a power related issue.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved.
UPDATE: Technicians are on the way to site to replace equipment, ETA 1 Hour.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Issue has been resolved.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Technician is on the way to site to investigate.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Rapidnet Notification
Affecting Other - Connectivity Services
Please note that the network is currently down due to power issues at the main high site, we are working on the problem and will advise once restored.
We do not have an ETR and will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Technicians are on the way to site to start repairs. Time- 9am - 3pm
UPDATE: Technicians are heading to site today to resolve issue. Please note we are redoing the highsite tomorrow from 9am - 3pm.
UPDATE: Unfortunately technicians are unable to resolve issue today.
UPDATE: Technicians are still unable to work on site due to rain.
UPDATE: Due to bad weather conditions , Technicians are unable to resolve issue. Updates to follow.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Technician is currently on site working on issue. Updates to follow.
Please note we are currently experiencing issues at our main highsite in Umkomaas.Affecting Other - Connectivity Services
UPDATE: Issue has been resolved. Services should restore.
UPDATE: Rapidnet technicians is on route to the highsite to investigate.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area. There is power issues at one of the main highsites in the area and back up batteries may soon die.
This outage will impact a number of clients but not all.
We do have an estimated ETR of 17:30 and we will provide more updates if there is any changes.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
UPDATE: Rapidnet technicians is on route to the highsite to investigate
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
Hi,
Please note we are currently experiencing an outage in the umkomaas area, We are currently investigating.
Please note a tech is currently on the way to the highsite.
Please note there is not ETR
Affecting Other - Connectivity Services
UPDATE: Network Update: The issue has been resolved, and you should now see an improvement in speeds. Thank you for your patience.
Network Notification:Affecting Other - Connectivity Services
UPDATE: UPDATE: Issues have been resolved.
UPDATE: UPDATE: Please note we are currently working to restore connection. Please note there is no ETR at this time.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Issue has been resolved
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Issues have been resolved.
UPDATE: Please note that the break area is still flooded as JHB Water has been unable to drain the water. The technicians will be attempting a temporary fix to restore services and should be completed by 13:00.
UPDATE: Fibre teams are on-site and are attempting repairs, No ETR currently.
UPDATE: Due to the severity of the damage, the ETR is currently 01/10 at 8am.
UPDATE: Please note the technical team will be performing a temporary fix, no ETR is available yet for the completion of the temp fix.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
UPDATE: Issues have been resolved.
UPDATE: Please note that the break area is still flooded as JHB Water has been unable to drain the water. The technicians will be attempting a temporary fix to restore services and should be completed by 13:00.
UPDATE: Fibre teams are on-site and are attempting repairs, No ETR currently.
UPDATE: Due to the severity of the damage, the ETR is currently 01/10 at 8am.
UPDATE: Please note the technical team will be performing a temporary fix, no ETR is available yet for the completion of the temp fix.
UPDATE: The team is currently busy on-site with the investigation. The outage is due to civils work by 3rd party which has damaged fibre, no ETR is currently available.
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
UPDATE: test message
We are currently experiencing an outage in the area.Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
Please note we are currently experiencing an outage in the umkomaas area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible
Update 1: We have logged a ticket with our upstream fibre provider and currently awaiting feedback.
Update 2: Our provider is experiencing a back to back core link outage. They have technician onsite currently investigating.
Affecting Other - Voice Services
Hi,
Please note we are currently experiencing an outage in the umkomaas area, We are currently investigating.
Please note there is not ETR
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area, slow speeds and intermittent connection as our main fibre route is down.
All services are up on a failover route.
We do not have a ETR and we will provide more updates as soon as possible.
Update 1: Outage has been logged with our third party fibre providers and has been escalated.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area, slow speeds and intermittent connection as our main fibre route is down.
All services are up on a failover route.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Update 1: Team is on the way to site, ETA 8:30am
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Issue has been resolved
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Issue has been resolved
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
Update 1: We have logged a ticket with our upstream fibre provider. They are experiencing an outage on they end and currently have technicians investigating.
Issue has been resolved. Site is back up
Affecting Other - Connectivity Services
Please note there is a power outage in the area which is affecting the tower.
Please note out Techs are currently on the way to the tower to replace back up batteries.
NO ETR.
Affecting Other - No Services
Please note that we are currently experiencing technical issues with the main highsite in Stanger which affects all Glenhills clients. We are working on the problem and will advise once the network is restored.
Updates to follow.
Affecting Other - Connectivity issues
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
UPDATE 1: Rapidnet technicians in on route to the highsite to investigate.
Site has restored.
Affecting Other - Connectivity issues
Please note that there is a power outage in the area.
We do not have a ETR and we will provide more updates as soon as possible.
UPDATE 1: Power has restored however equipment is still down. Rapidnet technicians will be going out to investigate.
Issue has been resolved. Services should restore.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
UPDATE 1: Rapidnet Technicians is on route to the highsite.
Site is back up. Services should restore
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
UPDATE 1: Rapidnet Technicians will be going out to the highsite to investigate.
Highsite is back up. Services should restore.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
UPDATE 1 Rapidnet technicians will be going out to the highsite to investigate.
Site has restored.
Affecting Other - Connectivity issues
There is a power issue affecting one of the highsites.
This outage will impact a number of clients in Ariel Drive and surrounding areas but not all.
We do not have a ETR and we will provide an update as soon as possible.
Power has restored. Site back up.
Affecting Other - Connectivity Services
We currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Update 1: Rapidnet Technicians will be going out to investigate
Site has restored
Affecting Other - Connectivity issues
We currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
UPDATE 1: Rapidnet Technicians is going out to the highsite to investigate.
Site has restored
Affecting Other - No Services
Please note that the site is currently down, we are working on the problem and will advise once the network is restored.
Updates to follow.
Affecting Other - Connectivity Services
There is a power issue affecting one of our main highsites.
This outage will impact all clients in the following areas.
Padianagar
Mandeni
We do not have a ETR and we will provide an update as soon as possible.
Update 1: Technicians are on the way to site to investigate.
Affecting Other - No Services
Please note that there is a power outage in the area, the municipality is working on the problem and power should restore at 13:00pm.
Updates to follow.
Update1 - They are still working on the problem - No ETR.
Power has restored. Site is back up.
Affecting Other - Connectivity Services
We are aware of the outage in the bluehills/Cosmo area.
The main fibre in the area is down. We are currently investigating.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
UPDATE 1: There is a suspected power issue at the highsite. Rapidnet technicians is going out with a generator.
UPDATE 2: Generator is onsite.Site is back up. Services restored.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area. There is power issues at one of the main highsites in the area. The highsite is currently running on a back up battery solution and back up batteries may soon die.
This outage will impact a number of clients in the glenhills and surrounding areas but not all.
We do not have a ETR and we will provide more updates as soon as possible.
Power has restored.
Affecting Other - Connectivity Services
Dear Rapidnet Client
Please note our main highsite in Hartbeespoort is currently down due to a veld fire that has damaged all equipment.
Connected clients: You experience slow speeds as we are running on a failover route.
Clients that are completely down will have no internet connection until site is redone.
Date of repair: 29:08/2024
Time: 8:00am - 17:00pm
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area.
This outage will impact all clients in the area. Services will be down, slow and intermittent.
We do not have a ETR and we will provide more updates as soon as possible.
UPDATE 1: Rapidnet technicians will be going out to one of the main highsites in the area to investigate.
UPDATE 2: Rapidnet technicians is currently onsite and found that the equipment has been damaged/burnt due to a veld fire. More updates to follow.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area. There is power issues at one of the main highsites in the area and back up batteries will soon die.
This outage will impact all clients in the area.
We do not have a ETR and we will provide more updates as soon as possible.
UPDATE 1: Rapidnet technicians is on route to the highsite to replace back up batteries.
Power issue has been resolved.
Affecting Other - Connectivity Services
We are currently experiencing an outage in the area. There is power issues at one of the main highsites in the area and back up batteries have died.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide more updates as soon as possible.
Update 1: Rapidnet technicians is on route to the highiste with a generator.
Update 2: Generator is onsite. Site has restored.
Power issue has been resolved
Affecting Other - Connectivity Services
Date: 22/08/2024
Time: 10:00am- 14:00pm
Scope of work- Upgrade to main site in Bluehills.
Affected Sites: Bluehills - All towers
Cosmo
All connected clients in Bluehills will have no internet during upgrades however we will try keep downtime to a minimum.
Update 1: Maintenance has started.
Maintenance Completed
Affecting Other - Connectivity Services
We currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
UPDATE 1: Rapidnet technicians will be going out to the highsite tomorrow morning 2024/08/21 to investigate. We will provide further updates once technicians is onsite.
Affecting Other - Connectivity issues
There is currently power outages in the area.
All sites are running on a back up battery solution till power restores.
There is currently no ETR. We will provide updates
Affecting Other - Connectivity issues
We currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
UPDATE 1: Rapidnet Technicians on route to investigate
Issue as been resolved. Site has restored.
Affecting Other - Connectivity Services
There is a power outage affecting our site in Kyasands, This will impact parts of Kyasands and the Cosmo City area.
We have no ETR with regards to outage, however we have a solar solution on site which should charge batteries by 8:00am.
Affecting Other - No Services
There is a power outage affecting our site in Kyasands, This will impact parts of Kyasands and the Cosmo City area.
Rapidnet technicians will investigate further.
Site Restored
Affecting Other - Connectivity Services
We currently experiencing an outage in the area.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Updates to follow.
UPDATE 1: Rapidnet technicians will investigate
Issue has been resolved. Site restored.
Affecting Other - No Services
There is a power issue affecting the site.
This outage will impact all clients connected to the site.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are aware of an outage in Umkomaas. The fault has been logged with the upstream fibre provider.
Updates to follow.
UPDATE 1: Fibre Provider has a core link down which is affecting umkomaas. Our provider has technicians on route to investigate.
UPDATE 2: Technicians have tested fibre full distance and found the fault is in scottsburgh, Technicians are headed to scottsburgh to investigate. No ETR as yet.
UPDATE 3: Issue has been resolved, services should be back up.
Affecting Other - Connectivity issues
There is a power issue affecting the site.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
We are aware of the issues experienced in the Stanger area.
Please note we have all teams in the area today to make sure all issues are resolved as swiftly as possible.
You may experience intermittent to no connection during the course of today.
Affected clients: Wireless and Fibre.
Date: 31/07/2024
Time: 9:00 - 14: 00
Affecting Other - Connectivity Services
We are aware of the issues experienced in the Stanger area.
Please note we have all teams in the area today to make sure all issues are resolved as swiftly as possible.
You may experience intermittent to no connection during the course of today.
Affected clients: Wireless and Fibre.
Date: 31/07/2024
Time: 9:00 - 14: 00
Affecting Other - Connectivity Services
Please note we are currently experiencing an outage in the area.
This outage will impact a number of clients but not all.
Rapidnet technicians will investigate.
UPDATE 1: Rapidnet Technicians found that the main fibre has been vandalised. There is no ETR. Technicians is working towards a solution.
UPDATE 2: Rapidnet Technicians are working towards repairing and restoring services. There no ETR.
Rapidnet technicians are done with repairs. All services restored.
Affecting Other - No Services
Please note that site is currently down due to the power outage this morning, we are working on the problem and will advise once the network is restored.
Updates to follow.
Affecting Other - No Services
Please note that the site is currently down in the area due to a power outage. The municipality is working on it.
Updates to follow shortly.
Affecting Other - Connectivity issues
Please note that the site is currently down due to power related issues, our techs. are working on the problem.
We will update you once the network is restored.
Affecting Other - Connectivity Services
We currently experiencing an outage in the trichardt area. The main fibre link is down in the area,
This has been escalated to our fibre upstream provider.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity issues
There is a power issue affecting the site.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity Services
Date: 08/07/2024
Time: 10:00am- 17:00pm
Scope of work- Maintenance at the main site in Umkomaas
Affected Sites: All sites in the area.
You may experience intermittent to no internet connection connection during maintenance however we will keep down time to a minimum.
Affecting Other - Connectivity issues
There is a power issue affecting the site.
This outage will impact all clients connected to the site.
We do not have a ETR and we will provide an update as soon as possible.
Update: Site has restored
Affecting Other - Connectivity Services
Date: 05/07/2024
Time: 8:00am- 17:00pm
Scope of work- Maintenance at the main site Randfontein
Affected Sites: All sites in the area.
You may experience intermittent to no internet connection connection during maintenance however we will keep down time to a minimum.
Updates will be sent out during maintenance.
Affecting Other - Connectivity Services
There is a power issue affecting our main highsite in the area.
This will affect all clients in Umkomaas.
We do not have a ETR and we will provide an update as soon as we have feedback.
Update: tech on the way to replace batteries.
Update: Site has restored
Affecting Other - Connectivity Services
There is a power issue affecting highsite due to theft of power cables.
We do not have a ETR and we will provide an update as soon as we have feedback.
Update: Tech is on the way to site to replace batteries.
Affecting Other - Connectivity Services
There is a power issue affecting the site.
This outage will impact all clients connected to the site.
We do not have a ETR and we will provide an update as soon as possible.
Issue has been resolved. Site is back up
Affecting Other - Connectivity Services
There is a power issue affecting a few sites.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Affecting Other - Connectivity issues
There is a power issue affecting atleast one site.
This outage will impact a number of clients but not all.
Rapidnet technicians will investigate, however we do not have an ETR.
Updates to follow.
Update 1: Team is on route to the site.
Issues has been resolved. Site is back up.
Affecting Other - Connectivity Services
There is a power issue affecting the site.
This outage will impact all clients in the following areas.
Padianagar
Novers
Nonoti
Hllomendini
We do not have a ETR and we will provide an update as soon as possible.
Update: Sites have restored however we are running on a failover route, you may experience speed issues.
Affecting Other - Connectivity Services
Date: 18/06/2024
Time: 9:00am- 14:00pm
Scope of work- Maintenance at the main site in Stanger
Affected Sites: All Highsites in Stanger
You may experience intermittent to no internet connection connection during maintenance however we will keep down time to a minimum.
Updates will be sent out during maintenance.
Affecting Other - Connectivity issues
We currently experiencing an outage in the stanger area.
This outage will impact a number of fibre clients but not all.
Rapidnet technicians will be going to investigate.
We do not have a ETR and we will provide an update as soon as possible.
Update: Issue has been resolved.
Affecting Other - Connectivity issues
There is a suspected power issue affecting the site.
This outage will impact all clients connected to the site.
We do not have a ETR and we will provide an update as soon as possible.
Update: Power has restored. Site has restored.
Affecting Other - Connectivity issues
The main fibre link is down in the area, we are currently working on the issue and will advise once the network is restored.
A ticket has been logged with our fibre upstream provider.
Updates to follow.
Update 1: Fibre provider is currently investigating
Update 2: Issue has been resolved.
Affecting Other - Connectivity Services
There is an outage in the Trichardt area , all clients are affected.
This has been escalated to our fibre providers.
No ETR, updates to follow.
Update: Issue has been resolved
Affecting Other - Connectivity Services
There is an outage in the Trichardt area , all clients are affected.
This has been escalated to our fibre providers.
No ETR, updates to follow.
Affecting Other - Connectivity issues
Please not that there is a power outage in the area where the main site is situated so there will be no network coverage until the issue is resolved. We are working on the problem and will notify you once the network is restored.
Further updates to follow during the course of the day.
Affecting Other - Connectivity Services
There is a suspected power issue affecting at least one site.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Update: Power has restored. Site back up.
Affecting Other - No Services
Please note that the power in Bluehills is down since 13:00pm on Saturday, the fault has been reported to Eskom and City Power and
there is still not ETR.
We will be posting updates as soon as we receive feedback.
Update 1 - Power has still not been restored in the area, still waiting for an update from Eskom.
Update 2: Power issue resolved. Sites back up.
Affecting Other - Connectivity issues
We are aware of the outage in the area.
This outage will impact a number of clients but not all.
The issue is currently been investigated.
Updates to follow.
Update 1: Team is on route to one of the main sites to investigate.
Update 2: Issues have been resolved
Affecting Other - Connectivity issues
There is a suspected power issue affecting at least one site.
This outage will impact a number of clients but not all.
Update: No power on site , no ETR
Update 2: issues have been resolved.
Affecting Other - Connectivity Services
There is a power issue affecting a few sites.
This outage will impact a number of clients but not all.
Rapidnet technicians will investigate, however we do not have an ETR.
Updates to follow.
Update 1: Team is on route to the site.
Update 2: Issue resolved. Sites back up.
Affecting Other - Connectivity issues
There is a suspected power issue affecting the site.
This outage will impact all clients.
We do not have a ETR and we will provide an update as soon as possible.
Update: Power issue resolved. Site has restored.
Affecting Other - Connectivity issues
There is a suspected power issue affecting at least one site.
This outage will impact a number of clients but not all.
We do not have a ETR and we will provide an update as soon as possible.
Update: Power issue resolved. Site has restored.
Affecting Other - Connectivity Services
There is a power issue affecting the site.
This outage will impact all clients connected to the site.
We do not have a ETR and we will provide an update as soon as possible.
Update: Power issue resolved. Site has restored.
Affecting Other - Connectivity Services
There is a suspected power issue on site. Rapidnet technicians will investigate
Update 1: Team is on the way to site to investigate, updates to follow.
Update 2: Power issue resolved. Site has restored.
Affecting Other - Connectivity issues
Due to bad weather conditions yesterday there are a few sites in Tongaat that are affected.
We have our teams attending to faults however we do not have an ETR.
Updates to follow.
Update: All issues has now been resolved. All sites have restored.
Affecting Other - Connectivity Services
We are aware of an outage in Umkomaas. The fault has been logged with the upstream fibre provider.
Update: There is a Fibre outage in the Scottburgh area that is causing the outage in Umkomaas, the Fibre Provider is aware of this issue and is working to resolve it
Update 2: Issue located but no ETA as yet
Update 3: Fibre has been repaired.
Please note due to bad weather conditions yesterday, we have a few highsites in Umkomaas that are down - Technicians to investigate - No Etr
Affecting Other - Connectivity Services
There is a suspected power issue affecting at least one site.
This outage will impact a number of clients but not all.
Rapidnet technicians will investigate
Update: Power issues resolved, sites have restored and has been stable for 3 hours.
Affecting Other - Connectivity Services
There is a power outage affecting our site in Risana, This will impact customers in the area.
Rapidnet technicians will investigate
Affecting Other - Connectivity Services
There is a power outage affecting our site in Kyasands, This will impact parts of Kyasands and the Cosmo City area.
Rapidnet technicians will investigate
Affecting System - Coverage Checker Issue
Coverage Checker Issue
We have identified an issue with the Coverage Checker. The Fibre Service check is functioning correctly; however, the Rapidnet Wireless services are not displaying any coverage.
A ticket has been logged with our mapping provider to resolve this issue.
Please note that this does not impact or affect your services.
Thank you for your understanding.
